Find Resorts & Hotels with Spas in Benicia, CA

"The lobby smelled of urine. The person checking us in did not want to help us. He was absolutely not helpful when we inquired about our diamond elite status and kept saying “water, that’s all you get.” Even though the app showed differently. We tried to ask him about parking later that evening and he waved his arms in circles to show “all of it” even after we walked away. The room was clean but the shower needed a good scrub. For the price we paid, we expected some sort of friendliness. But it is what it is and I know this is a hotel to never rebook."

"Very basic room. They don’t put liners in trash cans. Door knob handle and paint needed repairs. "

"Staff gave me wrong room, which occupied by other guest. No breakfast available. Room was dirty with shady curtains..do not accept any more customers "

"Loved staying here very clean and helpful staff"

"Train station behind hotel convenient, and breakfast was yummy. The quakers were there to confirm the quality of the oatmeal they sold the hotel."

"Wished I had maid service and I had to ask for extra towels. Also I had asked for a handicap room, I didn’t think it was "

"I always enjoy my time at the Claremont. This time I did not rent a car and the only thing I missed was access to a nearby store to pickup essentials. A small gift shop would be something to consider."

"Racially Profiled. Unprofessional Staff."

"The front desk staff didn't explain anything. I happened to walk by a half hour later and another guest was getting a completely different experience. The room was adequate. AC worked well. Bed was comfortable. Overpriced breakfast was the main reason for knocking off a star."