ベンフィカ博物館周辺のホテル

"The room was clean, "

"お部屋も清潔できちんと清掃されており、ケトルもお茶、インスタントコーヒーのアメニティもありました。 ハンドシャワーでしたし、ドライヤーの風量も海外としてはとても良い感じです！ スタッフの方もフレンドリーであったと思います。 私が英語が全然話せないのですが嫌な顔もせず、有難い気持ちでした。 リスボンもとても素敵な街だったので、是非また遊びに来たいです。"

"普通ホテルズドットコムのボールド会員のサービスが適用されていなかった。シャワーがうまく出ず、他の部屋の部屋のシャワーを使うように言われた。 ポーターがスーツケースを投げるように滑らせて（惰性で滑らせて）配置したのにびっくりした。"

"モダンで清潔感があり部屋も広く、メトロの駅からも近く空港からのアクセスが便利で、おすすめのホテルです。 ただ冷蔵庫の冷えが悪くて残念でした。"

"最高"

"My issue was eventually resolved, but I was disappointed with the initial response I received. I want the hotel to be aware that the first interaction did not meet expectations and should not be part of a guest’s experience. I booked a standard room with a queen-size bed and, prior to arrival, contacted the hotel to request a room that was not located at either end of the corridor. The hotel replied that they would do their best to accommodate my request. However, upon arrival, I discovered that my room was located exactly at the end of the corridor. I returned to reception to request a change. The staff member informed me that all rooms with single beds were at the end of the corridor and claimed the hotel was fully booked. This confused me, as I had booked a queen-bed room, not a single-bed room. When I entered the room, it looked nothing like the photos on the website. The layout was irregular (not rectangular as displayed), and the bed was clearly not queen-size. I checked the hotel website again and found that two rooms were still showing as available. Unfortunately, I was exhausted after a long-haul flight and decided to rest first. A few hours later, I was woken by a strong sewage smell from an unknown source, as well as continuous noise coming from the bathroom pipes. At that point, I recorded a video and brought it to reception. A different staff member was on duty, and I sincerely appreciate her help. "

"good"

"WiFiは"

"広々とした部屋で良かったです。スタッフは親切です。また、部屋に電気ポットがあって、便利でした。"