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"Great location, "

"Hotel used to be lovely. Now very tired. room had a layer of dust under furniture that looked like it hadn't been cleaned properly for years. Wifi didn't reach the room reliably and TV wasn't connected to aerial. The lounges are worn and they don't reserve some space for residents so you may not be able to use public areas unless you book them. Oh, and don't be a vegetarian."

"Sweet, helpful staff, great room, clean, and great amenities. 10/10. "

"Towels were huge and fluffy, soaps were great-smelling. The room was quiet and roomy with a great shower. There were some dings on some walls that could use a spot of paint. The lock on the bathroom door could be updated too. I only notice these things because I’m the wife of a landlord. "

"Nice hotel, good location and friendly staff. Small issues were mold on the shower walls along with drainage issues. The shower base would fill to just under the ankle in a few minutes. Be mindful if staying in room 7 of the noise level in the morning as you will be right next to the staff area, so there's a lot of coming and going of a morning. Not an issue if you want to be awake from 7am."

"Room was excellent. Clean, well-maintained and good quality toiletries plus excellent tea and coffee making facilities. Unable to check-in early which we had hoped to do but certainly able to check-in on time. Pool was lovely but unfortunately steam-room was out of order. Very nearby was the Thermae Bath Spa which was fabulous and not to be missed if adult weekend away in Bath (kids not allowed)."

"The room exceeded expectations with a small built in sofa and table. Even though we had a first floor room there was no noise from outside. Would recommend. "

"Room was lovely and upgrade offer ended up being a suite rather than just a garden view. Spa was great but a little tired and needing some maintenance "

"Excellent room, friendly staff, super location"