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"Nice hotel, good location and friendly staff. Small issues were mold on the shower walls along with drainage issues. The shower base would fill to just under the ankle in a few minutes. Be mindful if staying in room 7 of the noise level in the morning as you will be right next to the staff area, so there's a lot of coming and going of a morning. Not an issue if you want to be awake from 7am."

"Room was excellent. Clean, well-maintained and good quality toiletries plus excellent tea and coffee making facilities. Unable to check-in early which we had hoped to do but certainly able to check-in on time. Pool was lovely but unfortunately steam-room was out of order. Very nearby was the Thermae Bath Spa which was fabulous and not to be missed if adult weekend away in Bath (kids not allowed)."

"The room exceeded expectations with a small built in sofa and table. Even though we had a first floor room there was no noise from outside. Would recommend. "

"Great location. We had a courtyard room which was perfect. Excellent and generous in room breakfast "

"Room was lovely and upgrade offer ended up being a suite rather than just a garden view. Spa was great but a little tired and needing some maintenance "

"Excellent room, friendly staff, super location"

"Room was clean didn’t use parking "

"We had travelled about 190 miles for a wedding, arriving about 12:30 and looking for suitable facilities to change in, only to be offered the use of the disabled toilet. Far from ideal, but we managed. The room like the hotel looked dated, with only 1 packet of biscuits for the 2 of us, only bathroom amenities was a small round of hand soap, a pump dispenser of soap and shampoo over the bath, and the shower wasn't up to much either. The location and views were really nice. "

"Great pool. Had the best whiskey sour ever. Room had leftover biscuit and peanuts behind to that added to the character. Fabulous service until the last breakfast which felt like it was struggling with limited staff! Would definitely stay here again. "