Find Resorts & Hotels with Spas in Avenida Tulum

"Great place"

"Excellent "

"Overall, a great experience. Clean rooms, friendly and very generous staff. Everything was very clean!"

"Amazing stay at Riu Palace Las Américas! The staff’s service was exceptional from the moment we checked in. The beach is breathtaking—turquoise, crystal-clear water—and the food quality was impressive at every restaurant. Yes, the rooms are beginning to feel a little dated, but it didn’t take away from the experience. For the service, food, and value, it’s a solid 5-star rating. Well done, Riu Palace Cancun! "

"Friendly staff. Variety of great food. "

"This is probably one of the best places to stay in Cancun. Amazing facility, staff was always helpful and friendly, every meal we had was excellent, and the pools were always clean with enough loungers to be able to find one when you wanted to just lay by the pool. Only two cons/negatives: 1. The beach they are located on is not one where you'd want to swim. The water is so shallow that there is alot of brown seaweed that also covers the beach due to tides. It smells like a bay at low tide due to it laying out in the sun. However, the pools are so nice in the resort that you can still enjoy them and not miss the beach. (We actually got a day pass from the resort planners for a trip to another beach in Cancun that didn't have seaweed, so were still able to have a "beach day" on our trip). 2. The second con is the pushy sales people trying to sell their vacation club. I sat thru what was supposed to be 90 minutes which ended up lasting over 2 hours. I got free day passes to their sister facility, "The Moon Palace- The Grand" but never used them. I stayed at The Moon Palace - Sunrise. They then tried again after I checked out and I still had to decline them 5 x's. If you know ahead of time that you don't want to sit in on one of these "presentations" and you decline it, you will have a great time other wise. Other than those two things our trip was amazing."

"The staff was friendly and helpful. Great location and amenities! Resort was kid friendly and offered a variety of activities for the kids! "

"Everything fine except they were painting our floor and smell of paint was intense"

"Everything perfect "