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"Reliable"

"I loved the Onsen especially the outdoor Onsen with stone sides (on top floor and well fenced). The laundry worked well. Breakfast was excellent although the breakfast room is a bit cramped. Room was large by Japanese standards and comfortable. The free treats and bedtime noodles are great. Overall a lovely stay. "

"Great!"

"Located a short walk from the JR station. Hotel is quiet and staff was excellent"

"This hotel was a great little find. Very affordable and comfortable. A business hotel so they had laundry service in Japanese public bath on site. Matsumoto is a cute little town and very walkable from the hotel. Also, the hotel is literally two blocks from Matsumoto castle, a great location."

"The location and venue was absolutely perfect. Only a short walk to the bus terminal, the hotel allowed me to park my car before checking in. Our room had its own onsen tub and it was so clean and up-to-date. The food was just okay… but I was happy overall with the service and everything else, that it did not matter. "

"Excellent "

"Excellent staff and great location. Price was economical and excellent breakfast. Close to the station and within easy walking distance to most places. "

"Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff. "