アラタウ地区 ホテル

「Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also. 」

「Excellent hotel! Definitely recommend...」

「Beautiful and stylish hotel with amazing views. Rooms are cozy, equiped with video projector, have panoramic windows with breathtaking views. Oh yes, it also has a panoramic rooftop 」

「Olga at the front desk was very helpful and a very nice person!」

「The staffs were English-speaking and we had no problems communicating with them. The hotel room was clean and I had no problems. However, on the first day I arrived, there was no hot water in the shower, only cold water. The hotel said it was due to maintenance, so it could not be helped, but it was a little disappointing after a long plane ride. The next morning, the hot water came out of the shower without any problem. I ordered room service at the hotel for dinner, which was very good. There...

「This hotel was a delight to stay for two nights. Staff were beyond friendly and helpful. The free shuttle to medeu was an excellent addition. The lodge itself was nice and clean, comfortable and the breakfast delivered to your room was a nice touch. We struggled to get the sauna working on the first night but this was fixed within minutes. The restaurant located on site whilst is aesthetically pleasing is not for everyone’s taste. Room serving options were good though. Overall an enjoyable stay...

「good」

「Great」

「A comfortable enough stay for those not spending a lot of time in the hotel and don’t have special needs. Staff were friendly and helpful and rooms are a good size with a modern bathroom. Two issues that unfortunately will mean I would not book again - the wifi will not hold up for business calls and the vegetarian options are very limited compared to other hotels I have stayed in in Almaty. If neither is important to you than this is a decent hotel pick! 」

「Good」