北西ブルガリアの五つ星ホテル

「フロントのスタッフが優秀で大変親切である。人柄の良さは今まで宿泊した数々のホテルの中でベストかもしれない。エクスカーションに出発するバス乗り場に近くて良い。上階のレストランが美味しい。」

「観光地から遠い」

「Arriving at the hotel around midnight, they said there is no room for me despite the Hotels.com’s reservation which didn’t require me to reconfirm. As a result, I had to find another place to stay in the middle of nowhere. It was fortunate that I could find a better place in downtown. I will never make a reservation with them. If you want to stay there I strongly recommend contacting them before your stay.」

「地下鉄が近く市内にアクセスしやすくかつ、無料駐車場があり、ソフィア観光とレンタカーでの郊外への観光が両立可能」

「Piste yakın ve çok yardımsever personel çocuklarla kesinlikle tavsiye ederim 」

「Staff at reception welcomed us while chewing. Decent sized room, but it was 26,5C in there - when called reception was told air conditioning is not working yet. Night was quite unpleasant, as on top of no air con, ventilation was also missing (both in the room and in the bathroom). Spa experience was also disappointing- one of the 2 pools was not open. The jacuzzi was not clean (visible floating all kind of things). The steam bath was making a loud noise at times. Cold water „pool“ was filled...

「Good」

「Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online」

「einfach wunderbar, super nettes Personal, guter Service, alles wie neu」

「ロケーションが良い。」