黒海沿岸の五つ星ホテル

「Wonderful, as always.」

「Positiv ​Die Hotelanlage ist sehr gepflegt und sauber. ​Es gibt ausreichend Platz für alle Gäste und auch der Strand ist gut. ​Das All-Inclusive-Essen ist in Ordnung. ​Negativ ​Vom Personal geht eine spürbare Demotivation aus; bei Anfragen hat man sofort das Gefühl, zur Last zu fallen. ​Als „My favorite Club“-Gast wurden wir die ersten zwei Tage schlichtweg ignoriert und sich selbst überlassen, statt die erwartete Hilfsbereitschaft zu erfahren. ​Der Service ist insgesamt nicht vorhanden und...

「歴史的なホテルを改装しているが、改装資材はやや安っぽいのが残念。イスのひじ掛けが壊れていたが、フロントに言ったところ、すぐ直してくれた。大聖堂から近く、空港バス、バスターミナルへのアクセスが良い。」

「Красивый статусный отель с бассейнами разной температуры, частным пляжем. Завтраки вкусные и разнообразные, красивая и очень ухоженная территория.」

「Me and my partner enjoyed our stay at the Galleon Hotel. The staff, especially Robbie were very welcoming and helpful. We were pleasantly surprised with the size of the hotel room. It was very spacious, comfortable and very clean. I am sorry to say that the breakfast buffet was disappointing as It was cold and looked like it had been left out for a long time. Apart from that we enjoyed our stay. Thank you.」

「Saubere Zimmer. Hilfsbereites Personal」

「Our room had a fabulous view over the Marina, a nice balcony and modern decor. The buffet breakfast was very good.」

「Sikkelig sure ansatte og vanskelige styr unna」

「The all-inclusive buffet was excellent with plenty of variety. Nice gym and spa. Comfortable sun beds. Helpful staff.」

「Spa was very nice. Had a great experience 」

「I paid so much money for my bath tub not to work and never get fixed. Then my shower was barely working. When I told the front desk they didn’t help me at all. They didn’t offer to move me. They sent someone and they said they’ll come the next day and never did.」

「Mjög úrelt hótel með ónýta loftræstingu og mjög mikil reykingarlykt inná herberginu. Myglublettir í loftinu og illa þrifið herbergi. Þjónustulundin ekki sú besta, morgunmaturinn var ekkert spes. Miðað við verðið sem ég borgaði fyrir tvær nætur var þetta mjög lélegt. Eina sem var ágætt var heilsulindin, hún var snyrtilegt og mikið úrval af meðferðum og góð aðstaða. 」

「Great」