Both of my children had stomach pain and threw up (dont know if it was because of the pool or the food), but there is a photo of the peaches...and my childrens bathing suits were brown after the pool...
Plus I was expecting more entertainment for children in a 5 stars hotel...
2023 年 8 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
EMILIYA
2023 年 2 月 5 日
The service is not for 5 star gotel, it is about 3 star.
2023 年 2 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Marco
2025 年 9 月 9 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Need maintenance and better care
If you speak English is bad when doing the check in or basically asking any question, so try any other language, then they treat you good.
Room was ok and regularly cleaned but it does need maintenance, is kind of old. Bathroom was excellent.
Very good location and safe. The pool and playgrounds are really not good, same goes for the restaurants. And the food in the breakfast is also not great. It’s ok if you don’t have any expectation. Two days in a row I found small bugs just walking around the table and the personnel didn’t really care about it.
Not really sure why it has such a high star rating.
2025 年 9 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Günter
2024 年 8 月 30 日
良かった点 : 清潔度、スタッフとサービス
Der Rezeptizionist gab keine Badetücherkarte, keinen WLaN-Code heraus und hatte Probleme uns einzuchecken. Die Betten quietschten und die Balkontür schnappte nicht ein,sodass die Klimaanlage ausging. Klimaanlage war nicht einzustellen, nur auf aus oder eiskalt, der zimmertresor war nicht zu benutze.. es war ein hoteleigener Weg zum Strand vorhanden und auch sauber, aber das weitere Umfeld war ungepflegt und schrecklich verlottert.
2024 年 8 月に 6 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Stefan
2023 年 9 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recently booked a stay at this hotel through Expedia, and I must say it was a disappointing experience.
Upon arriving at the hotel the room was not ready and was dirty (even though it was already 3pm). When we asked for towels the "clean" ones that were provided had a ball of hair inside and stains.
Later in the evening we were stunned from disgust and horror when we discovered multiple worms in the bathroom in the evening. The worms were alive and crawling on the floor, which would make anyone's stomach turn.
The presence of these pests was not only unsanitary but also unacceptable for any accommodation, let alone a hotel that charges for its services. What is more bizarre is the staff declined our request for a refund so it seems for them this situation is normal and acceptable.
Cleanliness should be a top priority for any hotel, and it's disheartening that this one fell short in this regard.
I strongly advise potential guests to think twice before booking a stay here. Not only did we have to deal with worms in the bathroom, but the hotel's refusal to address the issue adequately (and refund our money) left a sour taste in our mouths. Consider other options in the area to ensure a pleasant and hygienic stay.
宿泊者限定の口コミ
10/10 (非常に良い)
Constantinos
2022 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great. The food was not in our expectations
2022 年 9 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Bianca
2022 年 8 月 20 日
気になった点 : 清潔度、スタッフとサービス
DIRTY- FOOD POISONING
The hotel is DIRTY! Room service is a luxury and when they decide to come they just make the bed and maybe vacuum. 2 of my family members got food poisoning, talking to other tourists EVERYONE heard of someone getting sick! The staff barely knows English, you ask for a teaspoon and they have no idea what you’re saying. The indoor pool is filthy, stinks chlorine, meaning it’s NOT CLEAN, the outside pool full of sand, hair and smells like chlorine. The water slides are open 1.5 hours/day, twice a day. Food is low quality, you have to wait in line to get some meat and then wait in line to find a table, the plates are dirty, with food stains, you have to look for a clean plate, the teaspoons for the kids are in a very dirty container and they’re dirty as well, the kids menu is minimal, if you find a yogurt for the kids it’s a lucky day because they put out limited quantities.They advertise the hotel as five stars but the restaurant & outside bar is 4 stars. They advertise it’s all inclusive but all the drinks are from a soda fountain, if you want something bottled you have to pay for it! The alcoholic drinks are very limited, there’s a white wine and red wine and when you ask what type of wine, is it a Chardonnay or Pinot Grigio they have no idea what you’re saying but they claim they are five stars! Obviously don’t expect to have a cocktail at a five-star resort, it doesn’t exist! All the alcoholic drinks are local and if you want anything foreign guess what, you have to pay!
2022 年 8 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2022 年 7 月 14 日
良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Fedt hotel med skør og finurlig indretning. Desværre rigtig meget skrald over alt.
2022 年 7 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2021 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Struttura ben tenuta e molto curata nei particolari, colazione faraonica, camera fantastica e SPA superlativa; unica pecca parcheggi stracolmi e location un po' sperduta.
2021 年 8 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Anca
2020 年 9 月 4 日
気になった点 : 清潔度、スタッフとサービス
The service is a disaster, the main majority of the staff does not speak or understand a word of English. Furthermore, they look very intrigued when addressed in English, like it is something uncommon.
The food is bu far the worst ever experienced. We did not have much hope for the ALL inclusive menu but as is lt turned out we did not find 1 single at least decent meal. At breakfast, not even the coffee is decent, to say that....
We thought that we will for sure find another restaurant where we can have an a la carte menu. The surprise was That even though the hotel has an “a la carte” restaurant, this is only the name of the place, and the restaurant itself serves food only in an all inclusive regime. It took at least 6 hotel staff to get to this conclusion as none of them can give you a proper explanation or even a semi-logical one.
The COVID sanitary policies that should be followed are not enforced at all by the staff. Guests are gathering in large groups and form lines wherever the good or drinks are served without even the slightest warning from the staff to keep their distance.
Moreover, by giving contradictory information, the staff itself creates large groups of people even in indoor places.
The beach restaurant, the only one where you can serve food from the menu has very serious sanitary flaws while preparing the food.
All in all, a bad experience, we ate some tomatoes and cucumbers for 2 days straight and then decided to check out earlier.
2020 年 8 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Gil
2019 年 9 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was amazing vacation. We spend greet time and enjoyed
2019 年 9 月に 7 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 9 月 6 日
良かった点 : 清潔度、スタッフとサービス
We liked that it was clean, the beach was near, the room was excellent (big, great bed, incredible bathroom), 90% of the staff was very kind and helpful even though it was summer season ending. But the hours when the indoor pool