シェル アイランドの四つ星ホテル

「Upon arrival we noticed the parking was terrible, very tight signage wasn’t great to figure out where you were supposed to park. The elevators were down the first day which made doing anything nearly impossible unless you wanted to tackle 16 flights of stairs. Upon entry noticed juice boxes were left on the balcony and the tables were filthy. The light in the bedroom with twin bunk beds was hanging from the ceiling to which my husband fixed. After showering the bar on towel rack in master fell...

「今まで泊まった中でサービス最悪でした。 1) クリーニング費払ってるのに掃除にも来ず、タオル等の入れ替えもなし。 2) ティッシュが無く、トイレットペーパーも予備が無い。 3) 置いてあるグラスに汚れがある 4) ルーターあるのにWi-Fi使えない。問い合わせると無いと言い張られる。 5) アーリーチェックインを申し込んでいても結局できない。 等々、ツッコミ所が多過ぎて思い出しても腹が立つ。 世界中色んなホテルに泊まって来たが、サービス悪いというよりもサービスの無いホテルは初めて。 一つだけフォローすると立地はいい。 それを打ち消して余りあるホテルです。」

「The good things about this resort was the pool and beach areas. We also liked the numerous pools around the property if you didn't want to go to the big pool near the beach. That's was about it everything else we did not appreciate. We stayed in villa 602 that needs major updating before it is rented again. There were stains all over the sofas to the point I didn't even want my family sitting on them. The hall sink was stopped up and we contacted maintenance about it the day we got in but they...

「The master bathroom toilet leaks around the base so don’t leave the toilet paper beside the toilet! The room was not cleaned properly. Our shower was nasty, and the floor had sand and hair on it. The stairs by the elevator smelled like the monkey exhibit at the zoo. The elevators times are awful. I wish every floor had a walkway from the condo to the parking garage then the elevator wait times would be better, instead of just the first 6 floors. Women at the resort were wearing inappropriate...

「Exelente cervicio muy limpio una vista espectacular Todo Exelente con ganas de volver pronto」