ピリン山脈の四つ星ホテル

「Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. 」

「Our room was spacious with a nice balcony and lovely Mountain View’s. We used the jacuzzi but the jets didn’t work. The sauna and steam room were great. The breakfast on Sunday was quite a spread. The hostess was quite brusque. We enjoyed our stay. We had a car. The walk to town would be too long for some people.」

「Only two member of staff were kind and courteous: Chris at reception and the young woman at the spa. Everyone else was borderline hostile. The rooms are run-down and unsafe, nothing is supplied for using the kitchenette and there is absolutely nothing complimentary, not even a tea bag. The sauna, swimming pool and gym are ok, Breakfast is also not too bad. Hotel etiquette should be enforced, such as not shouting in corridors and not smoking in rooms, which appear to be tolerated. Location is...

「Excelente. Buen desayuno 」

「The hotel is situated in the mountains. We travelled here by the vintage narrow mountain train and arrived at a derelict train station. I contacted the hotel who kindly organised a taxi collection for us. The hotel is clean and the room was really nice and the bed is comfortable. I like the fact the hotel provide a bowl of fresh fruit in the room. The hot spring pools were lovely and great they stay open until 8pm. The restaurant food was really nice and also reasonably priced. The breakfast...

「日本の温泉をイメージしてたので、スパにはややがっかりしましたが、でも、施設、駐車場、スタッフ、朝食、など、やはり、一流だな、と感じました。街歩きするにも最高の立地。周囲に、もう少し手頃なスパホテルがあるので迷いましたが、スパ目的だったので、老舗のブランドを考慮し、ここを選択しました。サンダンスキの街自体が素晴らしく、ここのホテルと合わせて、とても満足のいく滞在ができました。」

「As on our previous visit the hotel is excellent and facilities and staff couldn't be better.」

「浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。」

「Kaldığımız süre boyunca rahat ettik, rahat ferah geniş odalı, aileler için ideal bir otel.」

「Alles was perfect 」

「Room was very dirty. Manager was very rude and didn’t introduce hisself and say “sorry”」

「Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value.」

「From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our...

「EVET 」