北ケンタッキーの四つ星ホテル

「The check in was chaotic and the check-in person wasn’t friendly or welcoming. She was blunt and to the point. There was no one to greet us or welcome us into the hotel or guide us or ask us if we needed anything. I had to keep asking questions. I had to ask a staff twice if they would bring cups to the room because they didn’t place any in there. There was no microwave in the room. The bathroom door does not have a lock. The a/c made noises all night long and it wasn’t that cool even...

「The Covington Hotel was very clean, in a great location, and the hotel staff were very friendly and helpful. Our room was very comfortable and quiet. We thoroughly enjoyed our stay and would highly recommend this hotel.」

「All employees were very friendly and helpful. Great location for the Reds game.」

「安定した高級感があり、周囲のレストランからもアクセスが良く非常に気に入っています。一方で、無料の朝食もなく、地方都市であることを考えるともう少しコスパが良ければありがたいです。あと、諸刃の剣ですが、レストラン側にベランダが付いている部屋は少し夜の騒音が気になりました。」

「The hand soap and body wash in my bathroom were empty. There were two large stains on the carpets. The floors in the hallway were rather dirty and need replaced. The ceiling tiles in the hallway were gone. The exposed area was radiating a lot of heat and made the hallway rather hot. The restaurant was closed for renovations. Valet parking was wonderful. The front desk staff was wonderful. The room was clean.」

「I did not stay long enough to make use of the amenities, so I cannot speak on those. I will say that the curtains appeared to cover the window decently however when morning came I found that they did not and the sun was beaming in waking me much earlier than I wanted to be woken up. The other issue I had was that the shower drain was clogged/stopped up because as I was showering off the water level continued to rise in the shower flow until it had covered my feet completely. When I mentioned...

「The Brown Hotel is beautiful! It is like taking a trip back in time when you walk in the door.I love the architectural grandeur of the whole place, the elegant carpets, drapes, furniture, and paintings. The staff is so friendly, from the person who greets you at the door to the servers in the restaurants. Two of the meeting rooms are named after famous racehorses- Citation and Secretariat. I loved that! The Brown Hotel is rich in culture and history. Read about it in the little nook that is like...