セントラル コロラドの四つ星ホテル

「ホテルも雰囲気が良く、部屋も良かった。」

「So it was me and my boyfriend‘s one year anniversary and when we went to the hotel, I was coming from Indiana thinking I got a nice hotel cause it was really expensive so we got there and the shower was hot for two seconds and then it went to freezing cold called the maintenance guy. The maintenance guy came checked it. He said oh it’s hot when he left. We turned it back on and it was freezing cold and then we kept calling and they said they’ll send somebody up. They never sent anybody up so we...

「We took our grandkids to the pool area. It was the dirtiest pools we have been in. Being an indoor pool one would think it was heated, well no it wasn’t. The patio area with a fireplace had no cushions out for people to enjoy the area. You now HAVE to pay for parking and WiFi, and you can see alot of beyond usual wear and tear that hasn’t been addressed. The staff wasn’t that great either, it is hard to get good help these days. That was out go to when we come to the Denver area to see family, I...

「Check out process was very frustrating, spent an hour trying to get the bill right and management couldn’t explain charges 」

「Built in 1892, the Brown Palace has seen better days. The bathroom sink had cracks that encompassed the bowl. The ceiling had several patches of paint ready to fall, in addition to stains. One curtain rod was partially snapped off. There were few amenities i.e. shower cap. Staff processed my bill incorrectly. This is a Marriott BonVoy property.」

「The hot tub didn’t work but it was great」

「They gave away our room and put us in a second rate hotel to compensate for thier mistake」

「夜間室内プ-ルに照明がついておらず暗かった。」