「Arrived late. Staff was new to night shift but polite and helpful. Room was ok. Bathroom nicely updated.
Woke up in morning to find I had been charged for the room even though I had prepaid. So spent 30 minutes with Expedia on phone/front desk. Each blaming the other. Front desk clerk very polite and helpful with this.
BIG ISSUE was I found a “personal gentle massager” on the floor just covered by a duvet. Thought it was a tube of lipstick at first. If cleaning staff missed this then what...
「Arrived late. Staff was new to night shift but polite and helpful. Room was ok. Bathroom nicely updated.
Woke up in morning to find I had been charged for the room even though I had prepaid. So spent 30 minutes with Expedia on phone/front desk. Each blaming the other. Front desk clerk very polite and helpful with this.
BIG ISSUE was I found a “personal gentle massager” on the floor just covered by a duvet. Thought it was a tube of lipstick at first. If cleaning staff missed this then what...
Nick