テキサス州南東部の三つ星ホテル

「Clean room, friendly staff. 」

「Good value. Overall it was a fine basic hotel. It had a rather large lounge area. The restaurant part was closed by the time I checked in, but I noticed that a few customers were in the lounge reading or talking with their family members. So it had a good friendly vibe. 」

「This staff is so courteous and kind, very good to my family.Very good to my children.It's a very quiet hotel.The beds and pillows are so comfortable.This is the only hotel I will stay at for the price and the breakfast is impeccable」

「ガレリアと言うショッピングモールも徒歩圏内にあり、買い物やショッピングにはとても便利です また、今回の部屋に関してもとても広く清潔で、1泊だけしか泊まらなかったのが残念な気持になりました 朝食も朝6時からと言う早い時間から食べる事が出来たのも大変良かったと思います」

「大きな国際空港の近くなのに空港送迎が悪い。事前に到着便を連絡していたにも関わらず到着後空港から改めて連絡しなければ来なかった。しかも送迎バスは11amから6pmの間は無いと言われた。 レイトチェックアウトもできず、チェックアウト後は寒いロビーで時間を潰すしかなかった。」

「An extra $100 was deducted from my account besides the $100 already removed upon check-in for incidentals fees. According to front desk "it's the system that automatically does it", so i told them so it's $200 for incidental fees. They said no because as soon as you check out the $100 go back to your account. Then what about the other $100 which are still pending to be returned or deposited back to me.」

「Beautiful property with wonderful customer service. 」

「Check-in is so crowded. Behaivior at Check-out is not good. 」