キーストーンの三つ星ホテル

「I just loved the friendly desk attendant , he engaged in conversation and seemed caring」

「The hotel and the reception staff were beyond our expectations. Just excellent」

「My room smelled like dirty dogs were allowed in the room. All the upholstery was dingy and smelled like dogs. Fortunately the bed and the bedding were clean. The lobby was poorly decorated and requires an upgrade and the dining area looked like a school cafeteria. I was shocked that Marriot allowed their name to be affiliated with this establishment. I slept with my mask on because of the smell. No other rooms were available.」

「Paper thin walls... rude people slamming doors and arguing at 7am in the next room over. Sleep was crap. Usually, when your night is ruined by somebody screaming next door all night and you can't sleep. then you're woken up at 7:00 a.m. by that same person slamming their doors and arguing with someone. You try to fix the terrible experience for them. To show them that this wasn't the norm at your place and that it's a one-off experience. That you want to show me a better experience. It was...

「Ok」