ケラミスの三つ星ホテル

「Perfect stay with my daughter for few days. Staff are so friendly and helpful all the time. Can’t fault the whole experience. The only thing I’d pick on was the smell in the toilet in our room, it’s probably due to the sewage system. The stafff came to attend and fix the smell every time we raise the issue. It’s really been a great escape .」

「皆さん親切な方ばかりで過ごしやすかったです。」

「Great property and nice restaurant! The only downside, I wish the breakfast was included. Everyone was very welcoming and willing to give you recommendations」

「客室は清潔でとても快適でした。スタッフの方もとてもフレンドリーでした。また、朝食も美味しかったです。唯一残念だったのは、スパのバスタブの大きさに比べて水道の水量が少ないため、バスタブに水を張るのにかなり時間がかってしまうことです。」

「Nice hotel. Located in the center of Chania, but a bit noisy.」

「We drove our car there at night, the road was wiggly & dark ( no lights other than the car lights). For us it was a little nerve racking. The view was pretty in the morning. The room looked nice and clean, but the fridge was uncleaned, Staff were nice and welcoming. In the room description it said the mattress is Tempur-pedic, but that definitely wasn’t!. In the room descriptions it said we would get a bottle of sparkling wine, but we didn’t get that either. I opened the drawers under the bed...

「広くて綺麗でした」

「Le village de l'hôtel est très bien indiqué avec les panneaux, l'accueil est chaleureux et le personnel est disponible à toute heure. La petite fiche explicatives avec les horaires de chaque endroit de l'hôtel (petite boutique, bar de la piscine, parc aquatique, restaurants) en français est vraiment la touche très appréciée. La vue de l'hôtel est incroyablement belle, le restaurant buffet de l'hôtel est très diversifié et excellent ! L'appartement à été très bien entretenu, le ménage est fait...