Find 3 Star Hotels in Houston, TX from ￥11,756

"The parking situation at this hotel is extremely frustrating. The lot is very small, and it can be difficult to find parking, especially during busy times. The lobby is beautiful, but unfortunately it’s deceiving because the experience beyond that was disappointing. I booked a double room and asked if I could switch to a king. The staff told me that people would be checking out and that I should call the front desk the next morning. I did exactly that—every single morning during my stay—and each time I was given the same excuse. I completely understand if the hotel was full and a king room wasn’t available, but repeatedly telling me to “call tomorrow” instead of just being honest felt misleading and dismissive. The room itself also had several issues. The installation appeared poorly done, and the sheets felt damp to the point that it was uncomfortable and difficult to sleep. The beds were also not sturdy and were not properly attached to the headboard. Because of this, the beds slid around easily, which felt unstable and honestly seems like a safety risk that management should definitely address. Overall, the lobby creates the impression of a nice hotel, but the rooms and the service did not match that standard. I expected a much better experience."

"The lady that helped me check in was super friendly and overall nice stay "

"The hotel was very clean and spacious. The complementary breakfast was good all the food and was hot and fresh! "

"The staff was helpful."

"Breakfast needs to be addressed at this property. Since there is an added fee for breakfast, the menu should be at least as good as at other Holiday Inn properties where the breakfast is free. We stayed at this property for four nights and oatmeal was not available for every morning. The cinnamon rolls that are common at other Holiday Inns were never present at this one. "