中央ペンシルバニアの三つ星ホテル

「建物の不具合で部屋を移動させられたが、移動先の部屋が予約した条件(ベッド、場所)と異なり、またベッドメイクも無かった。」

「午前中に到着したのでフロントで荷物を預かってもらい出かける予定が、先に部屋を準備してくれて荷物を置くことができました。 対応してくれたスタッフさんがとても親切でフレンドリーでした。 隣にガソリンスタンドやコンビニがあり便利です。 朝食も美味しかったです。」

「No breakfast provided, only additional cost separate restaurant. 」

「Very friendly staff in a great location. Everything is walkable. The room was boring (for an Arts Hotel), we were supposed to have a King bed but got a Queen. Mattress and pillows lumpy. Next time I might try a different hotel. 」

「Clean room, pet friendly」

「As a women traveling alone, I felt very safe.」

「Good」

「We had a family gathering over a weekend to attend a memorial meeting in Lancaster. Although the lobby of the hotel is not large, the staff was very helpful in providing extra chairs so members of the family can sit around together in the evening after the day's events were over. The extra effort made by the hotel to accommodate our special need for a place to hangout is much appreciated. I will definitely recommend this hotel to family and friend in the future. 」

「Excellent」

「Quiet hours are nice for those traveling for work, good breakfast. I got postponed and was anticipating arriving after midnight to check in. I messaged them through Expedia and they had a quick and friendly response. (Late check in was no problem) Gentlemen at the counter that night was very nice. Rooms show some wear, but beds are comfortable and everything is very clean. 」

「Clean room nice staff good location 」