Ten Thousand Islandsの2 Starsホテル

"When I arrived with my wife to this place on the day of our reservation they told us that they are full and that we don't have any reservation there...even with my Hotels.com confirmation number and all the info they didn't care and said not our problem... I was shocked...I have been using this platform for ever and never experienced something like that...imagine standing there at 8PM with your spouse and no place to stay. Had to drive to Fort Myers 45 min away to find a place for that night...just a nightmare! Beware to book here!!!"

"Marco Ocean beach Suites was overall a pleasant stay, though a few issues keep it from being a full 5 stars. The room was clean and the bed was comfortable which made it easy to relax after a long day. Housekeeping was inconsistent. Despite leaving the placard for housekeeping, maid came only once during our 6-night stay. One morning a maid knocked (despite the ‘do not disturb’) and we swapped fresh for wet towels. The biggest frustration was the beach setup. Guests have to carry the their own beach umbrella and chairs down to the beach which gets old quickly. What makes it more frustrating is that the hotel does have lounge chairs and umbrellas set up but they are exclusively for unit owners. Even paying to use them isn’t an option for guests. Bicycles are advertised as being available but the dozen or so available, but the dozen or so on property were all in some state of disrepair - rusted, flat tires or otherwise unusable. While the hotel is very quite at night (a plus) it’s largely because there isn’t much happening there beyond the beach. Also worth noting, construction underway to update pool and rooftop deck - noisy during the day and a big bummer to not have a pool. The best thing about the Marco Beach Suites is the proximity to the JW Marriott, just a couple buildings down. If your budget allows, for the higher room rate, that’s really the place to be. Amazing there. "