ダラム ヘリテージ コーストの2 つ星ホテル ￥6,311 ～

「sauber Sehr gutes wlan Rezeption immer besetzt Personal sehr freundlich und hilfsbereit」

「なにもかもが最悪だった！エクスペディアの対応も最悪だった！」

「The whole place needs urgent attention. Not what was advertised」

「The room i received was an attic type room, very small and compact. Was ok for weekend stay but would have been terrible for longer. Room was clean and tidy cant fault that, the staff were amazing, very polite, very helpful. Limited onsite parking but wasnt busy so had parking all the time, there is street parking next to hotel too. From what I saw there was a kebab house, Chinese takeaway and a decent sized Asda store all within 5mins walk, main town, shopping and stadium less than 10mins drive...

「Terribly dirty, hairs everywhere! Not a single hoover used the single room (number 8) needs a new mattress!!! The springs marked me!! Horrendous」

「Good」

「Great location, fabulous restaurant downstairs.」

「For a fair price we had a good quiet stay. The property needs some attention, though the staff were friendly and everything worked okay.」

「Lets start from the entrance, the door broken. The person at the reception was ok, i must admit. The room? A disaster!! Old floor carpet not clean. The shower old and with signs of wear. The toilet was shaking. The door of the shower room broken. The ceiling had cracks and i woke up in the night as water was dripping from them.. It was a nightmare. Early morning i went to the reception, the person there (a different one) all he could say was that he was sorry.. We left... NEVER NEVER...

「Hard to find hotel but once we found it , it was easy book in , room clean a good value for the money we payed」

「The bathroom shower head had rust on it. There was timescale on the shower basin. The shower screen has soap scum reminiants. Only 1 bath towel and face towel for a 2 night stay for 2 people. The pictures showed toiletries. There were none. The soap dispenser had been watered down. The young girl who appeared to be doing everything went to the shop to buy us a fresh hand soap. The bedding was all creased up and had not been ironed and the pillowcase covers had come away at the stitching....

「I like how the informations needed by the guests to access the property were sent via email with proper guidance and direction. Also, the technology on the door to access the property. The serenity and privacy of the home was good amongst other things. Also the rooms are clean.」

「Okay for what I paid for」

「——」