The Queens Head

Property class: 2.5

Choose dates to view prices

Reviews

7.8 out of 10
Good
At The Queens Head, you can look forward to a garden, an arcade/game room, and a bar. Guests can connect to free WiFi in public areas.
The current price is ¥13,568
¥13,568 total
includes taxes & fees
Oct 21 - Oct 22

Popular amenities

  • Pet friendly
  • Breakfast available
  • Bar

Room options

Double Room, Ensuite

7.0 out of 10
Good
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Gilesgate, a neighborhood in Durham, is home to The Queens Head. Gala Theatre Durham and Durham Heritage Centre and Museum are cultural highlights, and some of the area's activities can be experienced at Brancepeth Castle Golf Club and Mini Moos Adventure Farm. Looking to enjoy an event or a game while in town? See what's happening at Karting North East or Pelaw Grange Greyhound Stadium. Visit our Durham travel guide
Map
DH1 2JR, England, Durham, 2 Sherburn Road, Gilesgate

What's nearby

  • A nighttime scene with people walking on stairs, some holding umbrellas.
    Gala Theatre Durham
    16 min walk - 1.4 km
  • A historic stone building with a central tower, arched windows, and a cobblestone pathway leading to the entrance.
    Durham Castle
    19 min walk - 1.6 km
  • A pitcher plant with a red rim and green leaves.
    Durham University
    3 min drive - 2.3 km
  • A historic castle, a calm lake, and surrounding trees.
    Durham Cathedral
    4 min drive - 2.9 km
  • Crook Hall and Gardens
    3 min drive - 2.3 km

Getting around

  • Durham Station
    6 min drive
  • Newcastle Intl. Airport (NCL)
    41 min drive

Restaurants

  • Starbucks
    16 min walk
  • Rotunda Bar
    15 min walk
  • The Queens Head Hotel
  • Zen
    16 min walk
  • China Diner
    1 min walk

About this property

The Queens Head

  • Hotel near Durham University
  • You can look forward to a garden, an arcade/game room, and a bar at The Queens Head. Guests can connect to free WiFi in public areas.
  • You'll also find perks like:
    • Free self parking
    • Breakfast (surcharge), smoke-free premises, and karaoke

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Things to do

  • Arcade/game room
  • Karaoke

Family friendly

  • Arcade/game room

Guest services

  • No housekeeping service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Queens Head pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at The Queens Head?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at The Queens Head on Oct 21, 2026 start from ¥13,568, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Queens Head?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at The Queens Head?

Check-out is at 11:00 AM.

Where is The Queens Head located?

Located in Gilesgate, this hotel is within 1 mi (2 km) of Gala Theatre Durham, St. Nicholas Church, and Durham Indoor Market. Durham World Heritage Site Visitor Centre and Palace Green are also within 1 mi (2 km). Durham Station is 23 minutes by foot.

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Reviews

The Queens Head Reviews

7.8

Good

7.8

Cleanliness

7.2

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 170 out of 432 reviews
Rating 8 - Good. 128 out of 432 reviews
Rating 6 - Okay. 70 out of 432 reviews
Rating 4 - Poor. 35 out of 432 reviews
Rating 2 - Terrible. 29 out of 432 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The divan was to big for the mattress, no bath towel or milk in the room, it hadn't even been hoovered. I went down to the bar to ask for some milk and a towel I got the towel but was told they have any milk, luckily there was a shop near by, for the price i paid i expected better
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Good points - v friendly owner - very welcoming Shower nice and powerful Bad points - obviously over a pub you expect some noise but incredibly loud until midnight then very loud conversation just below until 4AM. Decor worn and some bits could definitely have been cleaner. Sheet was ripped. Mattress was too small for bed base so you knocked shins on bed base when squeezing around the bed The room was not much larger than the bed, there was a desk but no room for a chair. Only 2 thin pillows provided for the double bed. Brown bedding didn’t do it any favours ☹️. I think a lick of paint and some light colourful bedding /curtains would make a huge difference to cheer it up and a couple of extra pillows. Sound proofing would be a huge bonus!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night, Very friendly staff, good location good atmosphere. Will return 👍
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The room was ok large bathroom but extractor did not work , toilet needed bleaching , had to ask for coffee sugar to be replenished for second night .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.Room was good. Very friendly staff
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud music until 11-30pm. No breakfast even though it stated on the website breakfast is available. Tea and coffee available however no milk.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The cleanliness wasn't good. There was a overall unpleasant smell in room aaltho
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
The bedlinen was clean, the toilet not so clean. The owners were friendly and quickly provided tea bags and toilet roll. Unfortunately the room we were originally assigned had no heating. We were moved to another room ,which was quiet after 11pm. It is situated within an easy 20 minute walk into Durham centre.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good, but it's a pub and so continued quite noisy till late on Saturday night
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Queens head Durham

Had a very enjoyable stay,, you check in at the bar in the pub. Very quick and friendly room was very clean. Stayed in room 1. Bathroom looked like it had a refurb. Only downside was no remote for the tv, but landlady said it was on order, no problem as can turn over with the buttons. Whilst having a drink in the bar we spoke to the landlady and she said she had only been there 12 weeks so was trying to get the pub back up and going after being closed for a while.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay,
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodation and pleasant staff.

Basic but good accommodation. Just a shame that they no longer serve food.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was a good size. Close to a Sainsburys Local and a bus stop. About 30 mins walk to train station. Pub downstairs was a wee bit noisy. Doesnt serve breakfast but you can go to Wetherspoons in the town. Nice enough for a short stay.Outside needs renovating.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay again

Carpets were tatty and dirty, mirror was splattered in something. The bed side table was an safe with sicky back plastic on. The door to the room had clearly been forced open at some point and the key and door numbers don’t match ie I was in room 7 but keys had a fob on for room 17. The shared bathroom was dated and dirty so other than having to use the toilet I waited till I was home to shower. Yuck !
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness
It was grand
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful in person and over the phone.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness

If you value your sleep

Room ok bed comfortable staff friendly enough. Main problem was the music in the pub downstairs reverberating until half past midnight followed by the revellers leaving until one o’clock
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was good for ehat i paid for the only thing was they said they had a kitchen but there was no microwave and the kitchen was essentially useless other than for getting water but no the room otherwise was fine and the location was near a Sainsbury's
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff, hotel room was lovely pay for what you get, shared bathroom was dirty, people being sick and faeces and urine left in the toilet. Other than that had a pleasant stay.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The bed was nice and comfortable the place was clean I felt at home
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Did the trick

Did the job for the reasonable price tag, bed was clean and comfortable and Durham centre a nice walk away from the property. We would consider staying again if on a budget.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Old rooms, not maintained and not pleasant to stay in.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service

Cheap and cheerful

Great value for money. Clean and tidy, if a little rough around the edges.
Stayed 1 night in Oct 2024