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"職員很有善！"

"チェックイン時の対応が長過ぎる点で、、、 場所的に長旅で疲れた状況なんで、ダラダラした説明は不快になります。例えば、街の説明はわかり易いしおりがあるから、川沿いの露天風呂以外の説明は必要無かったです。17時にチェックインなのに閉店してるヨーグルト屋さんの紹介をされてもね〜！って感じです。 それと、フロントは清潔感はあるのですが、変な匂いがします。 それと、チェックイン時の部屋の温度、3月前半なのに、エアコンの設定が冷房の22℃！入った瞬間、寒い！ってなりました。そのまま長い説明になり！だったんで、そこも不満に思いました。 温泉などは良かったから、長旅で疲れてるお客様の気持ちになって対応してくれると満足度が高まると思います。"

"Hotel staffs very helpful and friendly"

"I like the Onsen and the dinner and breakfast was good conveient parking ,"

"The service was great, the staff was very helpful, the food was delicious! The area around the hotel is excellent and beautiful, I recommend it if you are looking for a relaxing and beautiful experience!"

"Nice hot spring and food."

"I cannot say enough good about the accommodations and the amazing people who run it. It is, by far, the largest place we’ve stayed in since coming to Japan. The suite is fantastic (and huge) and the bathroom and kitchen facilities are first class. Watch your head when entering and you will be fine. I highly recommend booking this place. The breakfast was also wonderful. Finally, the people who run it love having guests and treat you very well. If you go to Tottori, this is the place to stay. You...

"Great breakfast and friendly staff "

"It was nice view from my window & I liked BGM. Stuff was helpful."

"子供の遊ぶところが、ラウンジから見守れたら お酒やジュースを飲みながら見守り出来るのになーと思いました。ファミリー層のホテルなので、もう少し配慮していただけるともっと良いホテルになると思いました。 遅い方の朝食だったので仕方のないのかもしれませんが、残っていないものもあって残念でした。"

"The quality and variety of buffet breakfast and dinner served was very good. The room was very spacious and comfortable. Within the hotel property everything looks like they have seen better days."

"One of the few hotels in Tottori City that has parking on site. We enjoyed the city view and centric location, there were plenty of good restaurants and bars around. Breakfast was delicious and included local dishes. I would definitely come back again."