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"Good hotel in a convenient location at the station "

"Staff was really nice helpful"

"Great traditional ryokan! Perfect to travel and feel the local culture! "

"Rommet vi hadde var stort, men sengene var helt forferdelig å sove på. Madrassene og putene var veldig tynne. Onsen var fin, men for noen som ikke har prøvd en onsen før var det litt vanskelig å vite hvordan man skulle følge reglene. Frokosten var flott presentert og satt opp, men smakte ikke all verdens. Lokasjonen var langt unna alt annet."

"Great buffet breakfast, awesome staff and clean room."

"The staff was very professional and welcoming. Rooms were clean and comfortable. Breakfast & happy hour was nice to chat and meet other travelers"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"Nice and peaceful atmosphere with excellent service by nice people."