ヤマクラウ ビレッジ ホテル

「I liked the layout where the lobby was in the middle and open to the second floor. It gave a secure feeling when staying on the second floor.」

「Do not book here. I don’t know where the 4stars came from but that’s a lie. I had to go buy cleaning products to clean this room. Toilets, shower, the floors everything was disgusting. Everything in the area was booked for a festival and I traveled from out of state and was stuck. I showed the employee the dirty toilets and nothing was done to fix the problem. Hallways smelled of mildew and had no ac. I booked two rooms and both were the same that’s after being switched to the second floor, the...

「Beautiful property」

「Our checkin went smooth received cards to room & received adaptable room on 2nd floor . The room was clean & cold when we entered room I was not happy with no breakfast when I came down by 8:00 am . Everything was gone . I was lucky to get coffee. While sitting in the breakfast room & verbal loud argument started by a woman with long bleach braids behind the counter with another woman with a black top / black pants . The lady behind counter came toward her screaming etc at her& she back & she...

「The property is conveniently located close to Savannah. There are ample restaurants nearby and easy access to the interstate. The property is very clean and feels safe. The rooms are welcoming and clean. The only issue we had was with the quality of the mattress, but this may be due to an aging back. The elevator was also painfully slow. There is some noise bleed-over between floors. We heard running above us every night. The desk staff is not very welcoming. I do have to say that. During...

「Clean & bright plus good breakfast.」

「Everything was clean and the staff was helpful. There was a problem with the bathroom that needed to be fix which we advised the staff. Unfortunately it could be fixed right away.」

「Great breakfast buffet.」

「Staff was nice friendly and helpful. Room and hallways need updating.」

「Clean room, friendly staff」

「建物や部屋はマリオットホテルを感じさせるデザインで良いと思いました。 しかし、マリオットなのにこんなレベルなの？と思う箇所がありました。 全ては従業員がプロフェッショナルでない事=育成が必要とお客が感じてしまうところにあります。 バスルームに残された髪の毛。冷蔵庫の冷凍エリアの霜。トイレのドアが閉まらない。朝食も客が言わないと補充されない。補充しても準備の簡単な物だけ(ヨーグルトやパンなど)...

「Overall....very satisfactory. Would come again.」

「Rooms were very clean, staff was very friendly, breakfast was good!」

「The staff was all so friendly and accommodating! When I say everyone I mean from check in, to breakfast staff to check out and the cleaning crew‼️ Thanks‼️」

「I booked a double room. One bed had bedbugs, and the other bed was not properly cleaned. When entering one of the side doors, there were very clear foot prints throughout the hall.」

「VERY GOOD」

「Stay was pleasant. Was just 1 overnight.」