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"The staff is friendly and the room is exceptionally clean and comfortable. It’s a very convenient place to stay."

"I want to start this review off by saying, I WILL be back. My stay at this hotel was almost dreamlike. It's something that I don't want to forget. The room was prepared perfectly, and the service was a 10/10. The breakfasts dinners that were prepared were unique and delicious all around. The staff was kind. I think this hotel and the surrounding town were the perfect getaway from the fast city life. It really gave me time to relax"

"Room was clean and quiet. Good location too. Since a lot of my friends in Utsunomiya, I will come back."

"Clean room, helpful staff at the front desk. "

"Property itself has has an amazing garden with access to river and some great mossed areas. Also situated on the gateway to the heritage areas. Huge room with intriguing heating, steam-punk stuff. Views from room of mountain ranges absolutely intriguing. Furniture bit worn but otherwise clean. Hotel building fascinating to explore. Staff very helpful and courteous."

"Staff were courteous and helpful. Service was efficient and thoughtful. Efficient check out system was a good idea. Having the spa was a great experience. Easy access to the station made our trip enjoyable. "

"Spacious room, very accommodating and friendly staff. "

"Luxurious comfort."

"The staff is amazing and the rooms are lovely. Only issue is the that it is a bit of a distance from town but if you are ok with that this is the perfect option. "