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"Great large hotel, outdated hallways but nice rooms"

"Really warm greeting from the stsff as soon as we stepped into the hotel. Quick & efficient check-in. The room was cleaned to a very high standard. Plenty of choice at breakfast - everything from a full english cooked breakfast to a continental one. My only complaint was that there was no restaurant on site, only a cafe for snacks. Overall a great stsy & would definitely revommend."

"Perfect for the night before flying "

"Fantastic hotel in a great location"

"Amazing ! "

"Staff were super welcoming on arrival, rooms were clean and the restaurant, while expensive, had great offerings and convenient food. Room was a bit dated, but it was clean, quiet and dark. Super easy to get to from LHR. I would easily stay again if flying in or out and needing a place to stay for a night."

"The door had little soundproofing. My room was across from some kind of club room, staff were clanking bottles and what sounded like power washing tubs or buckets from 10 to 11pm. Not great for a 4am wake up."

"Yes"

"The receptionist name was Dhruti. We are arrived 2hrs before checking in time. Dhruti was happy and helpful to welcome us. We checked in without delay, nothing seemed too much trouble for this lady. We hope the Manager reads this message, front of house staff are really important and Dhruti sets a high standard for customer service."