スローの高級ホテル

「Good.」

「Although the building and facilities were old, the rooms were clean and the staff provided good service.」

「Lovely place to stay never disappointed」

「Good room, although it did smell a little as if it had been cleaned with a dirty cloth. Beds were very soft, but food was excellent and good value」

「ホテルは清潔で、朝食も美味しいです。ホテル周辺には何もなく、また周辺駅からの移動も面倒なので、その点だけは注意が必要です。」

「Room was clean but very basic. Mattresses could do with being replaced as very worn. Air conditioning not working, replaced with a fan. Doesn't appear to have had any money spent on it since being an immigration hotel.」

「Horrible」

「Worked well, cheapest place by far in the area and room was quite nice. Staff were very friendly」

「Extremely disappointing and, frankly, unacceptable. Our room clearly had not been properly prepared or set up for guests, yet we were still charged a premium rate for the stay. It had a strong smell of cigarette smoke, the carpet was heavily stained, and the en-suite was visibly dirty and had a slimy feel to it. The overall standard of cleanliness and presentation was appalling and nowhere near what we would expect, particularly at the rate we were charged. We understand that issues can...

「We stayed for 4 nights. It was really hot out and the room was hot. First room, a/c didn't work. They changed us to another room. 2nd room, a/c worked first night. Then each day it stopped working. I told the front staff on 4 occasions. They reset it from their end. I had the worst sleeps in the hot room with flat uncomfortable pillows. The front staff said that they disconnect the a/c each day. It is absolutely ridiculous. I do not recommend this hotel.」

「Great gym and spa services」

「1階がパブで、２階が宿泊用の部屋になっています。由緒ある古い建物のようで、２階に上がる階段の高さが不均等です。転びそうです。私の部屋の内側には鍵がありません。就寝中に誰かが入ってくるのではと心配しました。思いついた時に、１階のパブに行って美味しいビールが飲めます。ヒースロー空港からは少し遠いです。タクシーで２０分ちょいです。」

「Very well equipped, everything excellent quality. Food wonderful. All good.」