「The pictures of this property are very misleading. The check in process was not clear and there is no one on the property to answer questions and no contact info.
Our room had things left from other guests and trash left behind. There were no blinds on the windows, which made sleep nearly impossible. The "free breakfast" was stale cereal, or so I'm guessing because, again, literally no one to ask. 」
「It is bit far from station, but very nice area. (Still working distance from station and Richmond park) And very nice hotel and friendly staff. Attached pub is popular for local people and dog friendly place. My family loved it and they would like to stay again.」