「Great stay at this hotel. Staff were always very friendly and helpful especially on our arrival date helping us store our luggage before check in. The room was huge compared by London standards. We had a separate living room that we used for a pullout bed. The room also had a kitchen with fridge and microwave which was super helpful. It also had a small dining table. There is not a ton to do right outside the hotel, but it has great access to the underground and buses. If you are coming...
「We stayed this hotel as a base for my trip to England, and it was a wonderful hotel.
The staff were kind and always responded politely. They helped me when my room key didn't work and keep our luggage while we took a short trip outside London.
The room was stylish and very clean. The kitchen was well equipped.
It was convenient to take the Elizabeth Line directly from the airport. It was also easy to walk to the hotel with my suitcase.
I would like to stay here again when I visit London!」
「Perfect location and explicit service with quite friendly staff. The room was always kept clean and almost twicw larger than average hotels in Lodon in a same price range. I would visit here again.」
「If you don’t take the wrong exit at Aldgate East, it’s a 5-minute walk, so it’s convenient. However, the area didn’t feel very safe. I trusted the Hyatt brand when making the reservation, but the hotel was smaller than I expected. The room was clean, but I could hear noise from the hallway. At check-in, they gave me a room on the top floor, which was a nice touch of consideration.」
"We stayed here for our wedding photo shoot. The receptionist was very kind, and the room was clean and comfortable. Since it was a special occasion, perhaps they even upgraded our room? We had a partial view of Tower Bridge from the room, which made our stay even more special.
Although London Bridge Station is a bit of a walk, it’s manageable, especially if you're sightseeing along the way. If you have heavy luggage or a large suitcase, it might be a bit of a challenge, but overall we had a wonderful time at this lovely hotel.
Thank you very much!"