広い熱帯庭園周辺のホテル

「Excellent room - very friendly staff - restaurant was good both for breakfast and dinner. Would definitely stay there again on next visit to Guernsey.」

「We had a few days here whilst we explored Guernsey. Ours was an upper garden room so we were at the top of the site with a bit of a slope down to the main hotel for breakfast. This wasn't a problem as we did get a message beforehand to warn us and give us the opportunity to change our booking if needed. The other downside to our room was that it faced onto the main road that runs past the hotel. Traffic noise was quite noticeable during the day but thankfully reasonably quiet at night. ...

「Rooms are recently refurbished, very clean, accessible and the hotel staff are great. The location is superb, close to the Town and views spectacular.」

「Absolutely amazing from start to finish. The hotel was beautiful and our room was lovely. Every member of staff were super friendly and attentive. We would definitely stay here again for Guernsey. The only downside was lack of car parking. Sic spaces which are first come first serve basis but we luckily didn't have any trouble.」

「Beautiful property, well furnished rooms with friendly & helpful staff. While I would fully recommend the property, it was disappointing to turn up and find no availability at the spa despite staying three nights/four days. Also, the hotel added on a service charge of £10/day on checkout despite having already paid a 12.5% service charge in the restaurants & bars (which made up 100% of our bill given we had pre-paid). The option is there to take the service charge off but in my view, it is...

「Be aware that although the hotel is walking distance to the bus terminal, it is on a hill, so you need to be reasonably fit if walking up and down. The hotel is close to the harbour and castle. The island bus service is very good for getting around the island and sight seeing. Staff are very helpful and friendly.」

「Staff very welcoming and helpful - responded swiftly and accurately to everything asked, but the property is tired and requires extensive maintenance. Pool been shut for 2 years and Heath Spa now shut as well. Breakfast was really quite good. Location suited us as was a short walk to event we were attending nearby.」

「Attractive hotel and garden. Excellent breakfast choice and efficient and friendly breakfast staff. I enjoyed the pool in the spa area and my husband loved the private hot tub on our patio. Our maid/housekeeping attendant was called Navjot, special mention for her efficient and excellent service, she made our stay very comfortable. Nice touch with arrangement of towels etc. Only unfortunate aspect is noise from private events on Fri and Sat in one or two of the ground floor rooms, the music did...

「Lovely bright room with separate table and chairs so we could eat in sometimes. Staff were friendly and helpful. Breakfast was excellent - freshly cooked. Location of hotel was perfect.」

「A one night stay prior to flight - excellent airport location. Sizeable heated o/d pool with adult only sessions. Good sized room with large bathroom including large walk in shower. An early start necessitated a continental room breakfast - a sizeable feast, better than many in house breakfasts!」

「We're happy all the service, the food is great, happy to come again 😀. 」

「The A-Team that make this hotel great were excellent. There’s some building work happening which meant the sauna wasn’t accessible but it’s a small point to an otherwise great stay」

「The staff were friendly and helpful, eager to assist with a few small requests I had. I found it be peaceful, I was at the rear of the property, and particularly liked the second door into the room, which I'm shielded me from any hallway activity. Pool was lovely, and breakfast excellent. Friday, live music :-)」

「ホテルのおばさんの愛想のなさはこれまで経験したことがないほどでした。ネットの接続がうまくゆかなくて、尋ねたがつっけんどんの返事。おまけに玄関のドアのカギは調子が悪く、一度夜に外から帰ってきて開かず、携帯電話も持っていなかったので連絡もできず、シャットアウトされてしまった。寒い風の吹く中を。ホテルは交通量の多い道路沿いのためやかましく、立て付けが悪いため隙間風がヒューヒュー唸っている。深夜に、目の前のパブで酔っぱらった連中がケンカ乱闘騒ぎを起こし、警察と救急が来る始末。」

「Very friendly staff and excellent service from hotel staff」

「Fabulous stay Michael and Leigh were excellent hosts.」