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Top West Phoenix Hotel Reviews
Hilton Phoenix Resort at the Peak
10/10 Excellent
"I loved this hotel. Would definitely stay here again."
City Express by Marriott Tempe
10/10 Excellent
"The receptionists were very helpful and made sure I was taken care of"
Talking Stick Resort
10/10 Excellent
"Amazing staff … Robert in concierge was amazing. Great customer service."
Hyatt Place Phoenix / Downtown
8/10 Good
"I enjoyed my time."
Legacy Golf Resort
8/10 Good
"Very well maintained property, friendly staff, nice mattress"
Omni Scottsdale Resort & Spa at Montelucia
8/10 Good
"It’s always a lovely time but it’s an aged property"
Hilton Vacation Club Scottsdale Villa Mirage
8/10 Good
"The hotel itself is excellent. The rooms feel more like small apartments than traditional hotel rooms, and the overall quality of the property is very good. Unfortunately, my experience was negatively affected by unexpected fees and the check-in process. I reserved and paid for my room in advance through Expedia, but when I arrived, I was charged an additional $79 in fees that I was not expecting. This included a $20 parking fee just to park at the hotel where I was already staying. These additional charges should be communicated much more clearly during the reservation process. The check-in experience was even more disappointing. After checking in, the desk clerk asked if I would like a welcome packet and free coupons for local restaurants. I agreed and was directed to another counter. Instead of simply receiving the promised welcome information and coupons, I was immediately given a sales pitch for a timeshare. I found this approach misleading and unnecessary. Guests arriving after traveling generally want to check in, get settled, and enjoy their stay—not be redirected into a sales presentation under the impression that they are receiving a welcome packet. The property itself is top-notch, but the hidden fees and aggressive timeshare sales tactics significantly diminished the experience. It is a very nice hotel with business practices that could be much more transparent and guest-friendly."
Arizona Biltmore, LXR Hotels & Resorts
10/10 Excellent
"Look up the Citrus Club if you want full concierge service. It was $150/ person and I voided food and beverages from 8am-9pm making it almost an all inclusive deal. I was unaware of this until I arrived and it was only through friends."
DoubleTree Resort by Hilton Paradise Valley - Scottsdale
10/10 Excellent
"Great staff. Travis was so helpful"
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