Extremely disappointing and unacceptable.
At first, the hotel seemed decent, but as our stay went on, we started noticing bug bites. Eventually, we discovered bed bugs in the beds we had been sleeping in. We reported it to the staff immediately, and all they did was move us to the room next door. No apology, no explanation, no offer of reimbursement or compensation. This completely ruined our trip. I would not recommend this place to anyone.