Find Resorts & Hotels with Spas in West Hollywood, CA

"The staff were amazing. We loved all the seating areas throughout the hotel. "

"I loved my room and the amenities during my stay here, but I chose to rate the property 3 out of 5 stars because of my experience there as a person of color. I received a lot of negative interactions by both staff and guests, perceivably because of my skin tone. While other POC employees were very friendly, the intentional delays of service and derogatory comments (in both English and other languages they thought I wouldn’t understand) by white employees and fellow guests in the lobby and on the elevator would make me think think twice about choosing this venue if you are not white. Also, be wary of extra service charges added to the bill, whether you utilized room service or not. "

"The hotel is located in a good area and the rooms are very spacious. They include a kitchen, a king bed, a walk-in closet, and a terrace, which makes it a great option for a long stay. However, since my arrival I noticed that the staff at the reception have never been particularly friendly; in fact, they have often been quite impolite. The only exception was a gentleman who I believe works at the hotel restaurant — he was genuinely kind and very helpful. The worst part of my experience, though, was the smell in the room. I believe it was coming from the carpet. It was extremely strong and even got into my clothes. I know I’m not the only one who has experienced this because I’ve read similar comments from other guests. I don’t know if it’s due to the cleaning products they use or something else, but it was really unbearable."

"The gym is on the side of the building and I wouldn’t feel safe in there Bc anyone could sneak in. So it doesn’t feel safe enough with an exterior entrance. Even tho key is required "

"Room was dated, sheets / pillows poor condition. Fireplace didn’t work, toilet clogged, ac was dripping, neither the nightstand lights worked. We let the staff know and hopefully things get fixed. "

"Great hotel"

"Epitome of cool. Spotless rooms, friendly and accommodating staff, delicious restaurant. A really fun oasis in the middle of West Hollywood"

"Exceptional as ever. "

"Kimpton La Peer used to be my favorite hotel in LA but regrettably I won't be returning. The room that I received was right next to the service elevator making it extremely loud in the mornings. It was not thoroughly cleaned as I found rose petals underneath a chair directly in the line of site. The A/C heater took a while to actually work so I was either too cold or too hot for most of my stay. The carpet was stained and the room had a slight smell to it. Upon checkout I requested that my EV be charged and was told that Valet was behind but that it would be taken care of. I waited for over an hour and apparently they forgot to plug it in. I'll give it three stars for the excellent location but overall I do not feel it was worth the $1200 I paid for 2 nights. "