Posted Feb 16, 2020
The location was great ,easy to get around beach was across from property , lot to enjoy walking distant to all the shopping. A few thing about the room need upgrades big time,not at all what you see in picture threw expedia , mattress on the beds and sofa bed where awful needs new mattresses . But location make your trip great , parking was expensive and plus wend you check in there extra Amenity fee .Staff was great and helpful , just something to try and do to give all your recycle and extra food at the end of your trip to the homeless people(on the Beach & Street) they are very grateful instead of having the hotel throw the extra food in the garbage and cash in on the recycle.
Comment from Hotel Management
Feb 23, 2020 by GSM, Hotel Management
Aloha Johanne, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. We are very sorry to hear about the condition of your accommodations. We realize that we are an aging property & are slated to begin a renovation project in the near future. Unfortunately, we have yet to break ground on this project. Please rest assured that your comments have been shared with our leadership team & we will do all we can to get these issues resolved. Mahalo,