Victoria Theatre and Concert Hall Tours

Excellent. Will stay again

Disappointing stay at the Carlton hotel. We had a very early arrival at 6am so paid for the room the night before asking for it to be ready after the long journey. When we arrived at the hotel it took 40 minutes to allocate a room, which hadn’t been done already, then another 10 for a crib to be brought to the room. I had shared all this in advance. The walls are quite thin. Due to having jet lag, we were awake quite a lot and could literally hear conversations through the walls. The pool area is quite nice, but with a cracked tile in the floor of the baby pool. When I was checking out I had to reiterate that we did not have or request breakfast after being asked to pay. With the plethora of options available, I would avoid this hotel.