Find Cheap Hotels in Urbandale, IA

"The only good thing about our stay was that the bed was comfortable and my daughter liked the arcade. Their "continental breakfast" consisted of waffles, cereal, yogurt, and on one of the 2 days we stayed, there were muffins as well. There was no phone in the room, however, when we used our cell phone to call the front desk to request light bulbs, we were immediately placed on hold anyway. The pool was too crowded to swim in, because anyone can pay to swim in it, instead of just being reserved for hotel guests. And, the pool is only open until 9. The bathroom door in our room didn’t lock, and there was no switch for the exhaust fan. The diverter for the shower was hooked up wrong, so the hot water was cold and cold was hot. There was trash on the floor in the hallways. They appear to have spent all of the money on the pool, and minimal on the actual hotel. Disappointing to say the least."

"Absolutely would stay here again (Urbandale) Gina, Janette, Housekeeping were great. Went above and beyond. Clean, friendly. The only complaint I have is the beds are very firm. Otherwise, excellent!!"

"I spent a little more money on a nicer suite over the standard room. The room was dirty, the pillows, sheets, and couch had very questionable stains. The sheets and pillows actually seemed unwashed, and felt as if someone very sweaty had just stayed in the room. The breakfast was from 6am- 9am, when we tried to eat at 8:30 the only thing left was gravy. Even the coffee was empty. I Also had trouble during check in, i had already paid hotels.com and showed the receipt and they showed “no payment” on their end. Now i have to dispute either their charges or hotels.com charges. On a slightly positive, the water in the shower was hot, incredibly hot. On its lowest cold setting it was steaming the bathroom. On its hottest it was as hot as a boiling pot of water and literally scalded to the touch."