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"In need of extensive renovation. Water infiltration on floors and walls. Shower needs replacing, soundproofing also needs urgent attention. Besoin de beaucoup, de rénovation. Infiltration d'eau, sur plancher, mure. Douche a changer, insonorisation a voir de tout urgence également"

"Pool too small for this size hotel."

"In general, we had a pleasant experience. The activities offered at the hotel are well organized and enjoyable. The hotel is truly beautiful and historic, and the location in Old Québec is unbeatable. The staff were welcoming and professional, and the atmosphere of the property reflects why it is considered one of the most iconic and prestigious hotels in Canada. However, I was disappointed with one aspect of my stay. The heating system in the room was extremely loud and would turn on every few minutes during the night. The noise was strong enough to wake me up repeatedly, which unfortunately made the sleeping experience very poor. For a hotel of this caliber and reputation, I expected a much quieter and more comfortable room environment. I hope the management looks into this issue, because the property itself is stunning and deserves a guest experience that truly matches its prestige."

"We definitely coming back again ."

"Amazing location and stay. "

"Nicely located just outside old quebec"

"Everything was great"

"The pool was amazing and the staff were amazing! The location is great too as well as the croissants at the restaurant. The room was a bit stuffy and shabby, probably due to the age of the building. We would prefer not to have bibles left in the bedside tables. "

"Pool was nice and very family friendly "