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"We thoroughly enjoyed our stay at this peaceful and relaxing retreat. The service from beginning to end was so helpful and spot on. We had the dinner and breakfast included and that too was lovely. Wish we could have stayed longer. "

"The bed was comfortable and the location was great. "

"Excellent hotel from a room and dining standpoint. We loved the buffet breakfast and dinners. The room was extremely spacious…stayed in a western room with 2 beds and 3 tatami mats. The onset was lovely as well. Only downside was the distance from main attractions was a 30 min bus ride. "

"We enjoyed the variety of traditional Japanese food, the bedding was on the firmer side but ok"

"The room is old and smelly . Need to be remodel. "

"Beds were comfortable"

"Looks like we can never get parking on site- that’s the only negative"

"Very clean and very comfortable. Great for tourist who don’t speak Japanese. A little difficult to find it and the walk from the station was a bit longer than expected but still good!"

"My sister and I stayed at the Hakone Lake Ashi Hanaori hotel yesterday, and it was absolutely amazing! We were celebrating my sister's birthday, and I honestly couldn't have picked a better place. We were so happy with our stay from start to finish. The staff were incredibly friendly and welcoming. They made us feel special right away. The hotel itself is beautiful, with stunning views of Lake Ashi. It's the perfect spot to relax and unwind. One of the highlights of our trip was the private open-air bath. It was so relaxing, and we had a great time soaking in the peaceful atmosphere. The temperature was perfect—not too hot—so we could really take our time and enjoy it. It was exactly what we needed to feel refreshed. Overall, everything about this hotel exceeded our expectations. We had such a wonderful and memorable time. We'll definitely be back!"