Find hotels in Troon North, Phoenix

"The pools were nice but not as clean as I would have hoped. Maintenance maintained shrubs and trees around the pools and then blew the cut ups with a high-powered air blower, some of which ended up on and in the water but that was never cleaned within the 5 days we spent. We still enjoyed the sun and the water, but management should consider making some changes here."

"The room was nice and clean. The staff was friendly and helpful. The food at The Library was excellent and the lazy river was really nice and relaxing "

"Front desk staff top notch. Super professional and enthusiastic, dont find that much anymore. Do yourself a favor and promote the gentleman that checked us in!"

"We looked at many hotels in the area. This one was actually the better deal for the night.(There is a fee for parking) They extended some offers to extend our stay so we stayed another night. Mind you we stayed here off season so that might have played a role in it. (March 5th and 6th) We have a 16, 17, 18 and 19 yr old. We got the family suite with two queen beds and a pull out. It accommodated us all. It was claen and the queen beds were very comforable. The water park was an added bonus. Lots of indoor and outdoor space. I was suorised our teenagers spent 4 hr here. I thought because of their ages it would be a shorter time. One night for teenagers would be suffice for the waterpark. We went offsite for meals. I would suggest this Hotel. "

"Overall had an Ok stay however the room smelled like smoke and they were full so unable to change rooms, they sent someone to spray something but didn’t make a difference. They provided a discount of about 10 percent that I has to ask for multiple times until they provided it. Ac unit is very loud. Other than those 2 things, the rest was good, friendly staff "

"The only positive I have for my stay was the staff. They are friendly, helpful with good attitudes. My room- curtains were worn so bad you can see through them. I thought the floor felt gritty on my bare feet. I took a hand towel, wetted it and rubbed back and forth from the bathroom sink to entry door, approximately 15 feet, it was black with filth. I’m not sure they ever damp mop the floors? The bed wasn’t comfortable and bathroom and tub had hair from a previous guest. I had a crack in the ceiling above the tub/shower and it was wet and in need of repair. I didn’t complain and just went with it during my 4 night stay. I understand I wasn’t at a newer hotel but wouldn’t recommend this hotel for a family. "

"The internet was not available to guests. The furniture in the room was in disrepair. The room was incredibly tiny. The tub drain was slow. The pool water was cloudy. "

"Very beautiful property that needs some staff training and some love for the food & beverage options. - Upon arrival, it would be great for the valets to park your car instead of adding one more step to check-in that you have to self-park and meet the valet's golf cart with your luggage. PHX airport is a haul, and after schlepping our luggage through there, it just would have been nice to have one less step that was avoidable. - We had a painful almost 6 hour golf round that no one mentioned you had zero access to the clubhouse until we were on our way to the tee. You cannot have that design and not tell players when they check in to grab some food and beverage. The starters thanked us many times for our patience with the slow groups in front of us, but honestly, we were sooo hungry by the end of it, it sucked. - Food & beverage at the resort just needs to be leveled up . There is coffee in the lobby (no tea) which is about the equivalent of a Best Western, but there is a gorgeous espresso machine in the bar right next to it that they don't offer any morning drinks from. The place needs a coffee/tea shop. Every meal we had something major missing. One breakfast, missing a bagel from the smoked salmon bagel. One room service, no silverware/butter/salt or pepper. Its so close, but there is no QA on anything, and unfortunately, it affected us multiple times. - Marcella at the pool was great! She handled a large crowd well and offered great service."

"Nice place but super expensive with tons of add-on fees for everything. Not unexpected but still stings. "