「The tipping point for good customer service, was ordering Uber eats, and I waited for almost an hour, and the staff calling the pizza place, and notifying me when it finally got there, an hour and 1/2 later. The place was clean, amenities were there, they have a bar and restaurant on-site. It looks refurbished, the only slight problem was the shower was a bit lukewarm, but iti might have been because I was at the end of hallway
They also have an elevator, which is another bonus 」
「Room service forgot to give us a towel for my daughter.
We love the fact that there was Starbucks downstairs.
Maybe gym and pool should be included and not as an extra. Just a thought. 」
「Excellent hotel with friendly, polite and helpful staff. Rooms as described, spacious clean with a lovely designed ensuite . Biggest plus was the swimming pool with sauna, whirlpool etc , very clean and large.
Overall a great stay and we will definitely return in the future.」
「The whole atmosphere was wonderful. The rooms were lovely and the most comfortable bed and nights sleep. Breakfast was nice, I highly recommend The Toby Royal!」
「We stayed one night before flying from Leeds Bradford Airport. Can’t comment on the food as we didn’t eat at the hotel but the bar/lounge area was pleasant. Bed was comfortable and room was reasonable for the price」
「Lovely Brand New Hotel
Large comfy bed
Huge Tv
Smeg Fridge and Kettle
Huge Power Rainfall shower and handheld.
Iron, hairdryer in room
Breakfast Okay as incl in price ...
Reception were a bit regimented with check in and checkout times ...which is what youd expect from a travelodge ..this was disappointing. You can pay to check in early ...but i just want my room.if its ready ..not to be just sat waiting til 3pm... If its not ready until 3pm fine but if it was ready at 12?? Why make people...
「One of the best places I’ve ever stayed in the UK. The room was immaculate, very dog friendly, and staff was friendly and helpful. Highly recommended. 」
