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"Amazing staff on check in, so friendly and helpful, made a change from other hotel experiences I’ve had recently. The rest of the stay and room was good, I’ll be back based on your teams warm welcome. "

"Great value and lovely facilities"

"Easy, comfortable and clean"

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."

"The hotel is being renovated in areas and what is done is very nice. The only complaint I have are the pillows, they are so hard and not comfortable to sleep on."

"Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel. "

"Friendly helpful staff, good location"

"Lovely hotel and great views and breakfast from fourteen. Fourteen service was very slow and music loud. "

"The staff were lovely and very helpful. The paint in the room needed cleaning or painted over in some area. The bathroom sink had cracks in it. The worst was the mattress. It was way too thin. Had to use quilt to try and give me some comfort . Didn't work. It was a disabled room."