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"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."

"Convenient and well priced accommodation. The room was clean and very comfortable. Plenty of hot water in the shower. There was parking near each accommodation block. The lift wasn't working in the Heron building. There is a covered walkway from there to the main building where food is served. Signage is not brilliant, especially when you arrive in Heron building from the main building (no signs to direct you to the lift or stairs, no indication that numbers starting 100 are upstairs on first floor). It would have helped if reception staff had explained things a little more, but they seemed more used to dealing with repeat guests."

"Hotel a little dated, didn't feel great staying on my own"

"They have a few activities, but the times are awfully placed, with the pool open at 9-10 or 4-5. The breakfast is £15 person and the food was tasteless and bland. The golf course was busy and slow moving, the driving range wasn't open past 6pm. The staff didn't seem to know any info on other parts of the hotel. However, the room was nice, there was lots of channels on the TV and the beds were decently comfy."

"Can't speak highly enough of my stay here. The staff were incredibly friendly and helpful, I didn't get the name of the guy at the counter but he helped sort out a cot for my daughter as well as a mini-fridge, really felt he went the extra mile. Room itself was quiet and clean and in great condition. My only small complaints (and this is minor stuff): breakfast is just ok, when you get out of bed in the night there is a light that turns on automatically - I saw elsewhere in the reviews that people liked this but I like my room dark so I would this quite annoying, it would be good if there was an option to swtich it off (this may exist and I just missed it). Overall though great stay and I would not hesitate to reccommend staying here."

"Lovely, quiet location. Finally, helpful staff. Good food and a good night's sleep along with a spa. What more could you want. Will be back in a shot."

"Amazing location. Super comfy beds. Staff 1st class. 8 bananas, 🍌🍌🍌🍌🍌🍌🍌🍌"

"Lovely stay with great views staying at one of their signature plus rooms. Breakfast was excellent too."

"Ali was really friendly and provided great customer service. Location and price both excellent. If you’re looking for a nice place to stay, I’d highly recommend."