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"The animation team makes this hotel above the rest. Anazing with the kids doinv dance lessons on the stage. Simply outstanding."

"I’ve been here before and it was still as good. Friendly welcome on arrival and a cool drinks fountain just near reception for a cold drink. The standard room is on the small side but comfy. All the staff were professional and helpful. When I arrived a young porter came outside and helped me with bags which I thought was 5 star. The breakfast was ok nothing special but then it was a good price I paid compared to an other hotels on my visit this time the only gripe I have is the pool is too busy and some days I couldn’t find one sun lounger and the pool was too cold. . I will return "

"Great value for money. Hotel in excellent condition."

"The location was ideal. The service provided by all the staff was of an extremely high standard. What my husband and I especially appreciated was the high quality fixtures and furnishings....along with the very powerful Aircon. The only slight negative was the constant loud music around the poolside. Acceptable for a younger clientele but not really acceptable for the older clientele....we're in our late 50's. However, would I return, possibly."

"Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay."

"Staff were really helpful. Everything we needed was at this hotel. We would book again!!!"