A lovely room with glorious sea view. Very friendly and helpful staff. Recommended!
Marjory
2026 年 3 月に 7 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Graham
2026 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff amazing. Food decent. Hotel was great for what we needed. Lobby area nice and pool bar brilliant. Location right on beach / promenade loved it.
Graham
2026 年 1 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Abhishek
2025 年 12 月 26 日
気になった点 : 清潔度
Great location, but property is not clean and breakfast options were also just okay.
Abhishek
2025 年 12 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
John
2025 年 12 月 27 日
We had a nice basic room with Mountain View.The food was very good for us,they served a wide range of food items.The pool area was very nice and the spa good for colder days. The entertainment was enough for us .It is a large basic hotel good value for what we paid.
John
2025 年 12 月に 14 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Nicolle Deborah
2026 年 4 月 9 日
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
Property could do with some improvements, very weathered, nice view points, nice quiet front, short walk to bars and shops.
Maid was lovely, receptionist not so much, no warm welcome, just here’s your room key take the lift, next please….
Restaurant .. wow, shocking… what I can say, no organisation, kids running up and down as staff move food round 30 prior to service closing, stayed 4 nights only went for breakfast twice, same each time, no glasses, no seats, no coffee cups, not a lot of fresh fruit options (chips for breakfast). Staff too busy closing down areas and cleaning table.
Nicolle Deborah
2026 年 4 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Hollie
2026 年 1 月 31 日
気になった点 : 清潔度、施設のコンディションと設備
Whole building was very run down, and could do with a freshen up, stains sheets, rooms where cleaned daily even if we were greeted with a cockroach when we arrived back to our room.
Food wasn’t great especially the burger place!
Spa was lovely.
Cups were dirty and have to rent them for €1
Felt as if we were an inconvenience for the staff at restaurant/buffet, we ate elsewhere which was a shame as we paid for all inclusive
Hollie
2026 年 1 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
derek
2025 年 11 月 29 日
良かった点 : 清潔度
The confort for the price
derek
2025 年 11 月に 8 泊滞在
宿泊者限定の口コミ
6/10 (普通)
craig
2026 年 1 月 4 日
気になった点 : 施設のコンディションと設備
It was the first time we stayed here i thought the hotel was a little run down time for a refit no kettle in the room and the first time i ever paid a deposit on a plastic pool glass thought that was a bit of a joke the area outside the hotel really good centre plenty of good bars and food probley wouldnt stay at the hotel again would recomend for young familys not couples
craig
2026 年 1 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
G M
2025 年 12 月 30 日
気になった点 : 設備とサービス
Booked as 4 star. Food / Restaurant are just a joke. Think they’ve pinched a couple of stars from somewhere. Not going back and won’t be booking through Expedia again
G M
2025 年 12 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Andrew
2025 年 12 月 19 日
良かった点 : 清潔度、施設のコンディションと設備
Yes
Andrew
2025 年 12 月に 9 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Oskars
2025 年 11 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely not a 4* star hotel
Oskars
2025 年 11 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Jürg
2026 年 1 月 26 日
気になった点 : 設備とサービス、施設のコンディションと設備
Die Zimmer waren in die Jahre gekommen, mit 4 Sternen hat es nichts zu tun … eher 2-3 Sterne.
Frühstück im unteren Geschoss ohne Sonnenlicht, sehr laut , lange Schlangen vor den
langsamen Kaffeautomaten.Brotqualität lässt zu wünschen. Taxi Reservation hat nicht geklappt.
Tv hatte zeitweise keinen Empfang.Musik (Abendunterhaltung )und am Pool war viel zu laut.
Es gibt für uns keine weiteren Ferien in diesem Haus.
Jürg
2026 年 1 月に 7 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Amir
2024 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
amazing location and amazing facilties in the hotel
Amir
2024 年 11 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Ana
2025 年 12 月 15 日
気になった点 : 設備とサービス
Okay condition of room, but it’s definitely not like the pictures on the site. The services they promote are not as reliable.
Ana
2025 年 12 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Deborah
2025 年 11 月 17 日
良かった点 : スタッフとサービス
Room was in very bad condition stains on the ceiling and walls, furniture and doors falling to pieces and unsafe also no sockets we had booked a superior room and it looked nothing like the pictures. The food however was great and the staff were very nice the outside pool area and animation team were also fantastic. The location was perfect right on the beach and next to the square with a beautiful walk into Puerto del Carmen over all an ok hotel if they had the rooms upgraded it would be fab.
Deborah
2025 年 11 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Frances
2023 年 1 月 25 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic experience, very welcoming and excellent service and standard of food.
Frances
2023 年 1 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Nichola
2025 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel, gorgeous view over pool. Food was great, good value. Beautiful location next to the sea, lovely strolls down the front. Close to lots of shops and supermarkets
Nichola
2024 年 12 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Davina
2025 年 12 月 16 日
気になった点 : 施設のコンディションと設備
The 1st sea room was not the best with a palm tree & car park. Had to ask reception to move rooms as we had paid for the upgrade. Room was tired, lack of amenities, 1 bottle of water. The pool was decent and heated. Many bars to drink at. The food was nothing to write home about, as All Inclusive, we went out and ate. The Italian restaurant food was below par, tasteless sauces. Lunch had pigeons trying to eat it as it wasnt covered so that put us off.
Would not recommend, definitely 3 star and not 4 and would not stay there again.
Davina
2025 年 12 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jacqueline
2024 年 11 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pleasant very clean staff very helpful
Jacqueline
2024 年 11 月に 6 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Daniel
2024 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was great.
Daniel
2024 年 11 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Ian
2025 年 12 月 1 日
気になった点 : 施設のコンディションと設備
Place seemed a bit tired decoratively. Hotel management seemed a bit over-keen on rules and less focussed on the customer experience. For example, no information provided on wi-fi or how to contact reception on the room phone or where the restaurants were, but extensive rules on what to put in the safe or when you could have your patio door open were prominent. Restaurant food borderline ok, but you won’t be raving about any of it. Didn’t use the pool area because of the extraordinary lounger charge - 55 euro per day for 2! Be aware!
Ian
2025 年 11 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Sarah
2025 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were really helpful. Everything we needed was at this hotel. We would book again!!!
Sarah
2025 年 2 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Gary
2024 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
Great room, Very clean, nice beer, food not the best
Gary
2024 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Lynsey
2024 年 11 月 16 日
良かった点 : 設備とサービス
The location on the edge of Puerto Del Carmen was great, fabulous breakfast & very spacious room. Pool area big & luxurious, really enjoyed my stay. Thanks!