ソーンデール ホテル

「Clean room and wonderful environment.」

「London市街東部で、かなり離れているが、車での旅を前提としたモーテルなので特に問題はない。近くにリカーショップもあるショッピングモールもある。通常のモーテルの部屋でなく、隣接のコッテージに宿泊したが広くて快適、バスタブ有り、冷蔵庫、電子レンジ等の設備も便利。WiFi良好。」

「Satisfied」

「The location is good - close to lots of fast food places & shopping centres. Free parking. The sheets didn't look clean, there was only 1 thin towel in the bathroom with a tiny soap bar for amenities. They did give us more cheap towels & soap when we asked. The toilet bowl had a ring inside - looks like it wasn't cleaned in weeks. We had to sanitize everything before we could touch anything. The mirror was cracked, there was moldy wood covering the window in the bathroom. If we could have...

「Room is okay but washroom is not good.」

「コンセントの数が少なく、スマホを充電しづらかった。」

「all good」

「Outside property has not been well maintained. Ice machine on main floor was not operational, no details about gym as advertised, disappointed that restaurant was closed. Room was excellent. Beds comfortable, TV, coffee maker, fridge and microwave great.」

「キッチン用具の不足　食洗器の故障で部屋を変更願い出しました　がフロントスタッフの不遜な態度はサービス業として不適切　加えてネット接続が不良」

「VIA...

「very nice」

「Nice, clean place. Light in the bathroom quit working in the morning but made do. Would have been nice if the hotel listing noted that the on-site restaurant isn't open on Sundays for supper」

「Very disappointing and unsafe experience. I booked a room with a king-size bed. From the outside, the hotel looked fine, but when we entered the room, we were shocked. There was a strong cigarette smell, a dirty floor, exposed electrical sockets, and a large hole in the bathroom ceiling. The room clearly did not look ready or safe for guests. We complained and were moved to another room, but received a queen bed instead of the king we booked. The second room still smelled of cigarettes, and...