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"This hotel is by far the most amazing hotel ive ever stayed in when it comes to customer service i dont think any hotel can beat their service. Would definitely stay here again "

"Hello, I had an amazing time with my sister we celebrated her birthday. And I can’t thank your staff enough for the wonderful service they provided us Zimbini and Rupam brought her a cake and they decorated her bed so talented and they were so nice. Thank you so very much for the beautiful experience we enjoyed it very well and we will definitely go back next year. "

"Excellent service. I don't have have had hot water the first day but they sent someone to fix It pretty quick. Room was big and on the 53rd floor. Good view of the city. Close to metro. Also I didn't have any issues with the elevator as some people complained. "

"The staff were amazing from arriving to checking out. Bravo Definitely recommend staying here. I’m going to go back on my next travels to Dubai"

"Shangri‑La Dubai is a strong choice if you want a luxury stay in a great location, good food, and strong service. I commend them for the exceptional hospitality and service during my recent stay creating a truly memorable experience.The warm welcome, attentive staff and impeccable facilities made my stay both comfortable and enjoyable…everything reflected the high standards the Shangri-La name is known for."

"Its amazing "

"Comfortable stay. "

"Had a very pleasant experience the property itself is fantastic, with great amenities and beautiful views. I really appreciated that the rooms come with balconies it made the stay feel extra special. While the pool could be a bit larger or higher, this didn’t bother me much as I rarely or never use it. The standout aspect of my stay was the staff; everyone, from the lobby team to other employees, was courteous, professional, and attentive. Another highlight is the location it’s close to many attractions and other great places to explore, making it very convenient for sightseeing and dining. Overall, I had a comfortable and enjoyable stay and would recommend this hotel to anyone visiting Dubai."

"Clean, comfortable and convenient! Quiet luxury snd opposite Dubai Mall"