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Atlantis, The Palm

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Luxury
5.0 star property
9.4

Exceptional

Aquatic playground on Palm Jumeirah

Aquaventure Waterpark's world-record slides and family-friendly rapids provide thrills for all ages. Guests can retreat to the pristine white beach with attentive staff. The resort's spectacular aquarium offers a mesmerizing backdrop where visitors can watch divers interact with marine life.

Popular amenities

  • Parking included
  • Free WiFi
The current price is ￥53,042
￥65,842 total
includes taxes & fees
May 31 - Jun 1

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Exterior
Sofitel Dubai The Palm Resort & Spa
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  • On private beach
  • Pool
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 1,278 reviews
The price is ￥25,930
￥32,631 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests should notify the property in advance of their flight details.

Water park at Aquaventure may not be open daily. Guests should contact the property directly for hours of operation.

All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.

Guests booked in a Suite must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 797.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1350
  • New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 200 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1037602

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Atlantis, The Palm have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Atlantis, The Palm?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Atlantis, The Palm on May 31, 2026 start from ￥53,042, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atlantis, The Palm pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Atlantis, The Palm?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Atlantis, The Palm?

Check-out is at noon.

Does Atlantis, The Palm provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 900 per vehicle applies.

Where is Atlantis, The Palm located?

Located in Palm Jumeirah, this beachfront hotel is in the entertainment district, 0.8 mi (1.2 km) from Aquaventure, and within 6 mi (10 km) of Palm Jumeirah Mall and The Pointe. The View at The Palm and Skydive Dubai are also within 9 mi (15 km). Atlantis Aquaventure Waterpark Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1399 out of 1679 reviews
Rating 8 - Good. 153 out of 1679 reviews
Rating 6 - Okay. 54 out of 1679 reviews
Rating 4 - Poor. 25 out of 1679 reviews
Rating 2 - Terrible. 48 out of 1679 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, excellent club lounge. Great waterpark.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good clean perfect
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Great for families!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is incredible! The service is outstanding and the cleanliness and amenities are excellent. The food was amazing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, amenities
Ocean visible from room. Suitable for families. Friendly staff. Awesome breakfast buffet. Will stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
The Best hotel in Dubai!! Amazing staff, food, amenities…This is our second visit and counting days to come back.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check out was amazing. Entire staff was always ready to assist in any way. Housekeeping staff made sure our stay was perfect and comfortable. We stayed in room with great palm, pool and beach view.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Manfred

Liked: Cleanliness, amenities, property conditions & facilities
Amazing … so friendly people !
Room
Room
Barhroom
Shower
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Muhammad Waqas

Liked: Cleanliness, staff & service, amenities
One if best stays we have had. Food, waterpark and everything was top notch. It was expensive but had a great time with kids.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shoufu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staffs, a lot of activities in hotel
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

wesley

Liked: Cleanliness, amenities, property conditions & facilities
Incredible service. Room spotless and all staff couldn't do enough for you. Facilitates brilliant with pool area ans waterpark major highlight. Will definitely be back next year if poss and highly recommend
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

ANDREW PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and a lot of dining options
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Giorgi

Nice hotel. Especially great for the kids
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities
Yes, room was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Preetinder

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless! the service really stood out. Everyone was very welcoming and there was a lot of love in the air!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Damandeep

Liked: Cleanliness, staff & service, amenities
Service is amazing, they really look after you. Food options also great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

atif

Liked: Cleanliness, property conditions & facilities
The rooms were so clean.and kept really well.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Viktoriya

Liked: Cleanliness, amenities, property conditions & facilities
Atlantis was beautiful, spotless, and provided exceptional service. Our room attendant, Rizki, was particularly remarkable, going above and beyond to ensure our comfort and satisfaction.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Stephen Kojo Gyamfi

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean view and very good food in the restaurant.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Service was exceptional! Staff were helpful and kind! Hotel is amazing and clean! Food is amazing!!!!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Akeem ADEDAYO

Liked: Cleanliness, staff & service, amenities
It was an ezcellent hotel. Clean, good views. Clea. Pools, great staff,helpful and polite.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay with the kids, everything was perfect!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael William

Liked: Cleanliness, amenities, property conditions & facilities
The staff were superb and so friendly and willing to do anything required to ensure you had an excellent stay. The facilities at the hotel and access to the water park was brilliant.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grandeur of the hotel is astonishing. The rooms are spacious, but I think they could be better automated, especially the air conditioning, which feels a bit outdated. The water park is the main attraction, and being able to access it as a hotel guest is a privilege. The aquariums are fabulous and better than many aquariums in big cities. The restaurants are good, and the breakfast is very diverse.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
The room is very spacious, clean and comfortable. Having access to the water park is also an advantage as you don't have to go far to entertain the kids.
Stayed 1 night in Nov 2025