ザ ロックス ホテル

「I was billed for parking , although I did not park at the location. Luckily I caught this error and it took multiple days to get reimbursed for this mistake. It is concerning, that this is happening to others.」

「Very modern, spacious and clean」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Room was clean and breakfast was excellent. Staff were very friendly and helpful. Have always stayed at The Boulders when in the area before, but opted for this place instead this time due to a terrible experience at The Boulders last time. Much cleaner, friendlier, and well-supplied than The Boulders (whose major redeeming quality is the spa) and service is impeccable. Love the balconies and Carefree is a nice little town with everything we needed. Will definitely stay again.」

「毎朝の朝食ビュッフェがあり、物価が高いので本当に助かりました。ハンバーグみたいなやつがすごく美味しかったです。お部屋は広くて過ごしやすかったし、Wi-Fiも全く問題なく使えました。静かなホテルでした。」

「プールとジムはあるけど遊ぶための設備は特になく、ランドリーがあり、立派なキッチン（道具・食器つき）があって自炊ができます。スーパーでのお買い物はホテルにお願いできます。 とにかく、ゆっくり落ち着ける雰囲気です。 今回はビジネスで来ましたが、こんどは滞在を楽しむために来てみたいです。」

「No」

「Very reasonable. Located in a quiet area and it was good for family vacation.」

「Clean room and helpful staff. Definitely would stay again」

「a new and clean hotel」

「とても綺麗なのにソファに食べこぼしの汚れが付いていた。他は綺麗なのに残念。ドライヤーは壊れていて使えなかった」

「値段のわりに部屋もホテルも汚くて部屋も暗くて早くチェックアウトしたかったです」

「部屋の掃除がない。施設の設備が古い。」

「Deplorable.」

「Fun stay」

「This property lacks hospitality, leaving guests feeling tolerated rather than welcomed. Stained linens, dust buildup, unvacuumed carpets, and mold in the bathroom tiles indicate a rushed or understaffed housekeeping department.」