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"Very nice hotel. Spacious. Excellent dinner and breakfast."

"スタッフの対応含め非常に良かったです。 ただ、エレベーターが１台しかないので、込み合う時間帯はなかなか来ませんし乗れません。"

"展望露天風呂は眺めもよく、快適でした。朝食も個室でいただくことができとても寛ぐことができました。"

"Thank you all of staff, have made our wonderful holiday , we are happy and grateful customer will come back again and will refer more relatives and family to visit your hotel "

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay."

"Great place to stay"

"Food was really good and the rooms are good too though they only have a few open electric sockets for plug-in. "

"Nice new hotel with spacious room and nice bathroom. It is a block from the train station and bus terminal so it is easy to explore the regions such as Zao Onsen and Yamadera. The hotel restaurant is one of the best serving famous local beef and hotel guests have a decent discount. Highly recommended for visiting Yamagata."

"スタッフの方々のサービスはとても親切で良かったと思います。 館内も癒されるもので溢れていて居心地も良かったです。 お食事は盛り付けも綺麗ですし 演出も最高なのですが量、質が満足出来た感じではありませんでした。 山形県産米を使っていたのですがお家で炊いたご飯の方がツヤ感ももち感も上でした。県産米が生かされていなくて残念です。 せっかくの素敵な旅館なので お食事のグレードはもっとＵＰしても良いと思います。"

"Service was very good, but breakfast was a bit stingy for Japanese standards"